At E-RENOVATION, we believe everyone deserves a beautiful bathroom. We supply the highest quality products for your bathroom, kitchen and laundry at best price. However, an excellent and comprehensive after-sale service is at the heart of everything we do. We promise a quick response in 24 hours to your warranty claim and deliver the best shopping experience with us to you.
To make your warranty claim successful, you must follow the procedure below.
1. Find the relevant product warranty information in Warranty Information below where all the warranty conditions and time are clearly stated.
2. Check out if you follow our Installation Instructions (see Download instructions below) which are extremely important to get your warranty claim approved quickly.
3. Fill out the Service Authorization Form (SAF), making sure all the areas are correctly answered.
4. The pictures of your faulty products as evidence. Without this, your warranty claim can not be processed.
5. Send SAF and pictures of faulty roducts to our email at contact@erenovation.com.au.