Warranty & Service

At E-RENOVATION, we believe everyone deserves a beautiful bathroom. We supply the highest quality products for your bathroom, kitchen, and laundry at the best price. However, an excellent and comprehensive after-sales service is at the heart of everything we do. We promise a quick response in 24 hours to your warranty claim and deliver the best shopping experience with us to you.

To make your warranty claim successful, you must follow the procedure below.

Step 1: Find the relevant product warranty information in Warranty Information where all the warranty conditions and time are clearly stated. Click here to check Warranty Information.

Step 2: Check out if you follow our Installation Instructions which are extremely important to get your warranty claim approved quickly. Click here to download Installation Instructions.

Step 3: Fill out the Service Authorization Form (SAF), making sure all the areas are correctly answered. Click here to download Service Authorization Form (SAF).

Step 4: Take pictures of your faulty products as evidence. Without this, your warranty claim can not be processed.

Step 5: Send SAF and pictures of faulty products to our email at contact@erenovation.com.au.

Warranty & Service

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